Facebook to hire 3000 more workers to monitor content

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Facebook is the largest social network on the planet and the sheer volume of posts, photos, and videos means that, inevitably, some really frightful stuff is going to make it past the company's watchful eye.

In the post, Zuckerberg confirms Facebook will add 3,000 people to the community operations team, which now employs 4,500.

"We'll keep working with local community groups and law enforcement who are in the best position to help someone if they need it", Zuckerberg wrote, citing an example of a recent prevented suicide thanks to the cooperation between a Facebook Live report and local law enforcement.

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Facebook Live, a service that allows any user to broadcast live, has been marred since its launch a year ago by instances of people streaming violence.

The new hires will join Facebook's community operations team. In come cases, it took Facebook hours to remove the content.

Facebook already has 4,500 people working to identify content showing, for example, crimes. In Thailand, a father used Facebook Live to stream the killing of his 11-month-old daughter before committing suicide. The new staff will help Facebook "get better" at removing content like "hate speech and child exploitation".

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"Keeping people safe is our top priority", Facebook COO Sheryl Sandberg said in a reply to Zuckerberg's post.

Policing live video streams is hard, as the exciting, unedited, live and raw nature of these videos is a massive part of their appeal. The company is making it easier and simpler for users to report problems.

Zuckerberg noted that even with 7,500 people scanning Facebook's posts for possible violence, "we'll never be able to look at everything". As a Military Police Officer, we deal with hundreds of cases of social media violence and harassment; Facebook being one of the most popular forms of social media in which these incidents occur. "As these become available they should help make our community safer", Zuckerberg says.

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Taken together, the results underscore the sheer power of Facebook and Google. eMarketer estimates that the companies' combined share of total U.S. digital advertising revenues will surpass 60% in 2017.

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