Wal-Mart speeds up in-store returns of online purchases


Walmart rival Amazon.com already has a test program, involving the availability of select Kohl's stores in Chicago and Los Angeles, as dropoff points for returned products purchased through the Amazon website.

"We've always had a great returns policy", Daniel Eckert, Wal-Mart's senior vice president for services and digital acceleration, said. First, begin the return process through Walmart's phone app before making a trip to the store. The associate verifies the contents and the return is then complete. Walmart's Mobile Express Returns arrives soon after online retailer Amazon reached a deal with retailer Kohl's in which around 80 Kohl's locations would be able to handle returns for Amazon. At least 30 percent of all products ordered online are returned, compared to an average of 9 percent of in-store purchases, according to online retail consultant Invesp.

Three months ago, on the other hand, the average analyst rating for Wal-Mart Stores, Inc. The new process is called Mobile Express Returns and is projected to take about 35 seconds or less.

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If you ever wanted to return something to Walmart, its hell of work, it takes five minutes to do everything. Since the store would likely dispose of it anyway, Walmart will let customers keep the item and process the refund for the item instantly. Analysts expect that Wal-Mart Stores, Inc. will post $4.37 EPS for the current fiscal year. More interesting news about Wal-Mart Stores Inc (NYSE:WMT) were released by: Businesswire.com and their article: "Wal-Mart Stores, Inc.to Webcast 2017 Meeting for the Investment Community" published on October 03, 2017 as well as Businessinsider.com's news article titled: "One year later, Walmart's biggest acquisition is proving naysayers wrong" with publication date: October 04, 2017. Customers will see an option in the app that allows them to instantly receive a refund.

Return on Assets, which is expressed as a percentage, tells us how well a public company is using its assets to turn a profit. Given 90% of Americans live within 10 miles of a Walmart store, it's never been faster or easier to make an online return.

On Monday, Walmart announced to launch its new program to enhance the e-commerce business to compete with Amazon. Wal-Mart Stores Inc (NYSE:WMT) has risen 13.83% since October 9, 2016 and is uptrending. These time figures don't include time spent waiting in line, which is drastically reduced with the new Mobile Express lane.

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"Undoubtedly, Wal-Mart did the math and logistical mapping to arrive at the conclusion that streamlining and even encouraging in-store returns is preferable to taking them in through shipments", Spieckerman said.

Retailers believe that the costs of accommodating customers with easy returns will be offset by increased volume.

Eckert said Wal-Mart is working to address that matter by creating a similar service that covers those returns, but it is taking additional time because of the number of third-party marketplace sellers on its site. Both companies continue to try and entice customers away from the other by offering ever-more convenient shopping experiences.

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