Tripadvisor to flag hotels where sexual assaults have occurred

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These badges are created to flag all safety, health and discrimination issued, that include sexual assault, rape and theft, a spokesperson for TripAdvisor said in a prepared statement released to the media.

They added: "We've made the decision to badge several hotels in Mexico, most recently reported on within the press for having issues with tainted alcohol and sexual assault". "We do believe the first version of this badge is created to be a catalyst for consumers to do additional research outside of TripAdvisor if our reviews may not readily communicate issues related to health, safety and/or discrimination issues, and spur a traveler to do a keyword search in TripAdvisor reviews".

TripAdvisor will look at media reports as well as "other credible sources of information" when determining whether or not a business should receive a notification on its listing.

"However, if the issues persist, we may extend the duration of the badge", TripAdvisor spokesman Kevin Carter told the New York Times.

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A red banner will now span the top of TripAdvisor listings, cautioning tourists that the accommodation has had a case reported and suggesting travellers do further research.

The three resorts in the Playa del Carmen region, Mexico, that have been given badges are the Grand Velas Riviera Maya, the Iberostar Paraiso Maya, and the Iberostar Paraiso Lindo. When she mentioned this in an online review on TripAdvisor in 2010, the post was deleted, as were the posts by other people who'd posted about their experiences.

TripAdvisor is flagging the pages of hotels where sexual assaults are reported.

Kristie Love told the publication she was dragged into the bushes by a security guard and raped.

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Additionally, TripAdvisor said it has amended the communications about hearsay that it sends to its users, making "changes in order to be more clear about the reasons the review doesn't meet guidelines and what part of it is in violation". Other users faced similar mistreatment by the site in 2010 due to TripAdvisor's "family-friendly" posting rules, causing unnecessary heartache for assault victims.

That policy was changed in the years after the incident.

The company also has maintained that it doesn't take reviews or forum posts down because they include rape or sexual assault.

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