The 10 most prolific callers in the United Kingdom used the emergency services more than 10,000 times between November 2016 and October 2017, revealed Freedom of Information data obtained by The Sun.
The figures, released by the Health and Social Care Board (HSCB) yesterday, show that an average of more than 1,700 patients per day poured through the doors of A&Es here at the peak of this year's festive season.
Emergency care chiefs had previously warned The Independent that Christmas Day usually provides a lull, but this year it had felt like "just another very bad day".
"We are also seeing a high number of patients suffering from the flu this winter".
"Unfortunately this has meant some patients waiting longer than they should in ambulances, and we apologise to them for that".
While the struggle ensues, A&E staff have taken to social media to condemn the situation, revealing they are "ashamed" over the "substandard care" the NHS is offering.
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Each trust is set to work out its own response.
What is happening at the moment in accident and emergency departments is symptomatic of pressures across the entire system.
The NHS Providers, a trade association, said in a statement that many hospitals are dealing with "unprecedented demand", because of an increase in "flu and respiratory illness, the impact of norovirus and - in some places - primary care, including Global Positioning System working at more than full stretch".
"As with all parts of the NHS we have been very busy this week and last week in particular".
"We will communicate with patients as soon as possible if their planned operation or appointment needs to be cancelled".
HOSPITALS in Cumbria are at crisis point as occupancy levels hit an all time high, hundreds of beds remain blocked and ambulance crews experience delays as they hand over patients to overstretched emergency departments. That's partly due to a growing and ageing population, though that doesn't explain all of it - people are also simply using services more than they used to.
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On Tuesday evening, officials at the National Health Service in England recommended that hospitals cancel non-urgent appointments and operations in January to free up space for the sickest patients.
'I recognise that it's hard if somebody is delayed on their admission to hospital or if somebody has an operation postponed and we will hope to ensure that those operations can be reinstated as soon as possible'. "We had the sudden realisation that we were going to be waiting for some time and there were a lot of poorly people doing the same".
Referring to the restrictions on implementing health service reform due to the current political instability, he said: "We need reform, we need transformation".
Butler-Smith said she and her sisters had been left feeling especially anxious when ambulance staff informed them their mother was still in the midst of having a stroke while she waited.
The situation became steadily worse between Christmas and New Year's Eve - when a total of 726 beds were occupied by patients who no longer needed acute care across both trusts operating hospitals in Cumbria.
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