Emergency Services are advising anyone affected by the fire at Liverpool Echo Arena auto park to direct any vehicle enquiries to their insurance companies (quoting reference number 650 of December 31) and not to call the emergency services. They said the fire appeared to start in the engine of an older Land Rover and quickly spread.
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Mr Prattey added: "We are sorry to customers who were due to attend the evening performance of the Liverpool International Horse Show, which was cancelled as a result of the fire, as well as those people whose vehicles were in the auto park and who have been affected by this awful situation".
The multi-story garage is next to the arena, which was hosting the Liverpool International Horse Show when the blaze broke out.
Thankfully it seems the cars got the worst of it, with Merseyside Fire Service reporting no one was severely injured in the blaze.
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"Clearly, insurers will need proof that a customer's auto was actually in the vehicle park, but this must not become a cold, bureaucratic response".
The chief officer at Merseyside Fire and Rescue, Dan Stephens, meanwhile said that tighter budgets made tackling a fire such as this one very hard.
Mayor Anderson told Heart an under-resourced fire service was a bigger issue, he said: "We only had two appliances that turned up initially. and two years ago there would have been eight".
Liverpool Mayor Joe Anderson said the blaze started in a four-wheel drive vehicle on the third level.
A WREXHAM couple were told they would not be getting their vehicle back after a major fire engulfed a multi-storey parking facility.
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Sue, who helped raise the alarm to ensure horses could be safely evacuated, told the BBC: "It looked like a ball of fire on the front of the auto and it was producing a lot of smoke".
"It looked like a ball of fire on the front of the auto and it was producing a lot of smoke", she said. "I saw one vehicle on fire but it was clear it was ferocious and spreading".
The Echo Arena said all people and horses were safe.
Nearby apartments were evacuated because of the heavy smoke.
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