Whatsapp Officially Launched New Business Edition with Message Analytics

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Released for Android, WhatsApp Business app is aimed at helping small enterprises connect better with their customers and make it more convenient for its 1.3 billion-strong user base to chat with businesses that matter to them. The Whatsapp Web edition will also be optimized so that a person can represent the business and manage all the incoming, outgoing messages with the convenience of a desktop computer.

WhatsApp is often used globally by consumers to connect with small businesses, such as an online clothing store in South America or auto parts store in Europe, but the app was primarily built for communication between people.

Do note that this feature was observed on a beta version of WhatsApp running on a stock Android Oreo device.

Whatsapp Officially Launched New Business Edition with Message Analytics

Create Business Profiles - Provides business description, email, store address, website and more.

When talking with a business account, the message bubbles will be yellow.

The standalone WhatsApp Business app can coexist with the regular WhatsApp on the same smartphone, so users can easily separate their business communications from their personal ones. If you are looking for a new business-related app, read on to learn about WhatsApp Business for Android. Whether you need clothes from one country or you need auto pars from another country, there are many reasons to use the WhatsApp Business app.

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Account Type - Accounts will be identified as a business account and businesses will soon be able to have confirmed accounts when their account and business phone numbers match. Business customers can also analyse messaging traffic to measure customer engagement.

Other messaging tools include greeting messages to welcome customers, and away messages to let users know things are busy at the moment.

As the messaging service explains, users can continue using WhatsApp as usual - there's no need to download anything new to use the latest feature.

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A detailed statistic is always required for businesses to operate efficiently and it will now be provided with the help of message analytics.

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