A system-wide computer outage is leading to long lines at airports across Canada on Monday, as some flights are having to be checked in manually.
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"Today's computer issues have had a wide impact on our customers and we apologize for any inconvenience".
Air Canada customers in Canada and overseas took to Twitter to complain of long lines, flight delays and other travel disruptions because of the computer problems.
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The company posted to it's Twitter feed that they're working to restore service as quickly as possible. Earlier this afternoon Air Canada tweeted: "We're now experiencing an interruption at our customer Contact Centres and aircanada.com. Thank you for your patience", reads a tweet from the airline. For customers who wish to change their travel plans, Air Canada has put in place a flexible rebooking policy to enable customers to change their flights without change fees on a space available basis.
The Vancouver International Airport says there is congestion in the terminal because of Air Canada technical issues that are affecting flights nationwide.
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