Indy Airport Named Best in North America Again


Delhi's Indira Gandhi International Airport (IGIA) has been ranked number one in the world on airport service quality ranking.

ACI has recognized the airport based on passenger feedback for its consistent delivery of outstanding customer experience.

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With 63.5 million passengers flying through the airport, the Delhi International Airport Ltd (DIAL) which is a GMR led consortium, has also surpassed Changi, Incheon and Bangkok airports in terms of passenger growth.

The airport was selected by travelers to receive the 2017 Airport Service Quality Award by the Airports Council International - naming Indianapolis the Best Airport in North America for airports serving more than 2 million passengers per year. I applaud the efforts made by employees of GHIAL and that of entire Airport community. Growing by over 20 per cent in the last four years, the passenger throughput at the airport was all set to reach 18MPPA by end of current financial year, Kishore explained.

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Around 600,000 travelers in 84 countries were asked to rate the aiport in which they were surveyed on 34 key performance indicators, like airport access, check-in, security screening, restrooms, stores and restaurants. This reflects the coherent contribution of government authorities, Union ministry of civil aviation, Airports Authority of India, Bureau of Civil Aviation Security, Director General of Civil Aviation, ATC and others. The ASQ Awards Ceremony will be during the inaugural ACI World Customer Excellence Global Summit in Halifax, Nova Scotia, Canada, September 10-13, 2018. The growth momentum of Telangana State has been instrumental in the remarkable passenger uptick at the airport. The resulting database allows for a comprehensive analysis of the customer service experience at each participating airport. ASQ is considered the key to understanding how to increase passenger satisfaction and improve business performance.

About Billy Bishop Toronto City Airport ( Billy Bishop Airport is Canada's ninth-busiest airport and welcomed 2.8 million business and leisure travellers in 2017. The total number of shares traded during the day was 2192977 in over 1677 trades. The net turnover during the day was Rs. 40539025.

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